Paul Whelan

My feedback

  1. 5 votes
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    0 comments  ·  Smoothwall Filter (On Premise)  ·  Flag idea as inappropriate…  ·  Admin →
    Paul Whelan supported this idea  · 
  2. 1 vote
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    0 comments  ·  Smoothwall Filter (On Premise) » User Experience  ·  Flag idea as inappropriate…  ·  Admin →
    Paul Whelan shared this idea  · 
  3. 70 votes
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    4 comments  ·  Smoothwall Filter (On Premise) » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    Paul Whelan commented  · 

    Just logged a call with Smoothwall support on exactly this issue, without (unfortunately) having seen this suggestion....
    As the Smoothwall is the last device before the Internet Connection, it's the best device to get accurate ISP bandwidth stats from.
    But it would also be more useful if those stats were in "telecomms" values, not "storage" values, and to a decent level of granularity - e.g. 5s (or even 1s!) sampling displayed in bps/Mbps/Gbps - rather than the "GBytes per 10minutes" of the current Smoothwall report, which doesn't show/highlight peaks (i.e. is far too "averaged")....

    Paul Whelan supported this idea  · 
  4. 8 votes
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    1 comment  ·  Smoothwall Filter (On Premise) » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  Philip Smith responded

    This will be one of the functions to appear in a cloud-based dashboard we are currently in the process of creating. Within the next few weeks we will be announcing a Smoothwall Product Community that will be sharing some of these plans for feedback, please join this, we’d love to hear your feedback on out ideas.

    Paul Whelan supported this idea  · 
  5. 1 vote
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    0 comments  ·  Smoothwall Filter (On Premise)  ·  Flag idea as inappropriate…  ·  Admin →
    Paul Whelan shared this idea  · 
  6. 68 votes
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    Paul Whelan supported this idea  · 
  7. 304 votes
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    25 comments  ·  Smoothwall Filter (On Premise) » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    started  ·  Chris Humby responded

    Hi,

    This is one of our most voted ideas and we used the feedback to help build our Safeguarding reports in Framlingham and Glamis releases. Aim was to provide something that;

    • Simple and easy to understand so it can be delivered and used directly by Safeguarding officers, HR and other non-IT personnel with minimal understanding of web technology.
    • Highlighted the breaches and intent with specific colour coded breach levels and relevant information highlighting the user intent.
    • Report broken down in to headers on a per user basis.
    • Ability to delegate, email or print reports directly to the relevant department, minimising IT departments overheads with this work.

    We know many customers are using these reports already and have received much positive feedback.

    However, I can see from previous comments there’s still room for improvement and you have some smart ideas on how to take this further. I’m…

    Paul Whelan supported this idea  · 

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