Smoothwall UTM/SWG

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  1. Email Queue doesn't show as much information that could be helpful

    The email queue doesn't have the space to show as much information as would be helpful. Half of the reason as to why the email is in the queue is truncated, which for some people, causes annoyance.

    6 votes
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      0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
    • On the Dashboard remove the heart beat IP addresses from the IP statistics section.

      On the Dashboard remove the fail over heart beat IP addresses from the 'Per IP Address Statistics'.They don't really belong with the rest of the network devices as they only communicate between themselves, and won't be sending data externally. Also the data volumes are well above what other nodes generate.

      They could be relocated to the 'Interface and Host Bandwidth' section, including a separate section for 'Fail Over' similar to how 'SSL VPN' appears here.

      Failing that, group them together in their own section.

      2 votes
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        0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
      • Group or suppress domains used by a particular 'applications' in reports

        Web 'applications', for example Google maps call many other domains or sub domains during their use.
        For example maps.google.co.uk has repeated requests to:
        mt0.google.com
        mt1.google.com
        khm0.google.co.uk
        khm1.google.co.uk

        Similarly facebook.com stores photos at various sub domains of fbcdn.net

        I often see these appearing in the top domains list, where they reduce the number of 'real' domains that can appear in the list.

        It would be beneficial if they could be suppressed from the reports, or for bandwidth and hits purposes grouped with the calling domain.

        4 votes
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          0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
        • Improve HW failover to monitor connectivity and services

          Currently hardware fail-over requires a full failure of the primary system and to become unavailable on the heartbeat interface for it to switch over to the slave. This can mean a system with a failed filtering service or network interface will be left running instead of switching to the fail-over system.

          Ideally the fail-over system could be expanded to include monitoring enabled critical services for failure (Eg Guardian, VPN etc) and also network interfaces for loss of connectivity.

          31 votes
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            1 comment  ·  Central Management, Clustering & HA  ·  Flag idea as inappropriate…  ·  Admin →
          • 22 votes
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              1 comment  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
            • At Install - tick boxes to allow access to popular education services; such as SIMS , Exam Gateways or NTLM authentication exceptions

              During the install, present a list of services and software to the administrator that can be selected and allowed from day one. This would save time in configuration and also reduce the requirement for Smoothwall support to describe similar configuration requirements repeatedly.

              1 vote
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                0 comments  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
              • 22 votes
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                  0 comments  ·  Firewall & Routing  ·  Flag idea as inappropriate…  ·  Admin →
                • Comment field for guardian policy folders

                  Ability to add a comment to a policy folder to clarify it's purpose. Eg "SWURL Allow Policies".

                  15 votes
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                    0 comments  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
                  • Ability to grant control of categories in guardian to a Portal

                    Improvement to the Portal to allow groups control of guardian categories.

                    This will allow the administrators to grant users control of one or more categories through the portal with out granting the user full access to the guardian policies.

                    0 votes
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                      0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                    • Better block feedback handling for apps

                      Currently, the end-user gets a non-intutitive message ("There was a problem with the network") when a Youtube video (or search) is blocked in a mobile App. Is it possible to send something back to the end-user so they know it's been blocked? i.e send a video saying "Yeah, that was blocked"?

                      6 votes
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                        1 comment  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
                      • Upstream Proxy Failover

                        Currently upstream proxies are set to be load balanced only if there is more than one.
                        It would help customers if you could have the ability to provide failover between different proxies, should you only want to use one at a time.

                        4 votes
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                          0 comments  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
                        • Option to set "edit in full-text mode" as the default for list entries

                          i.e under the Custom Allowed Content category

                          4 votes
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                            0 comments  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
                          • 7 votes
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                              0 comments  ·  Firewall & Routing  ·  Flag idea as inappropriate…  ·  Admin →
                            • Improve log refresh and display

                              In Guardian3 there has been a noticiable time increase in accessing logs due to the amount of results displayed on a page. It should be displayed (as in previous versions) as pages with 100, 500 or 1000 results per page. Also it should not just display the first 1000 upto 50000 (depending on your selection) as there has been times when there has been more than 50000 results and unable to narrow down the criteria.

                              9 votes
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                                under review  ·  0 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                              • Should be able to choose font size

                                Whilst the new GUI handles higher screen resolutions, I find that the default size is too large. It may be because it is (initially) designed for Tablet useage, but for a desktop / high resolution display I miss viewing as much information as possible.

                                Initial fix is to reduce the text size to 'smaller' (smallest is too small).

                                Changed description, as some find it too large, others too small - TN

                                8 votes
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                                  3 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                                • Ident by location - Sortable A-Z

                                  Could the "Ident by location" have a option to arrange it by A-Z, the same as the "Policy objects » Locations" is?

                                  1 vote
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                                    0 comments  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Blocklist Feedback

                                    When adding a quick alow/block site an option to send feedback on the site to smoothwall.

                                    6 votes
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                                      0 comments  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
                                    • More consistency across all sections/module interfaces

                                      "If it looks the same, it should act the same"

                                      For example Guardian 3 now has the new enabled/disabled sliders but under networking section such as port forwards you have just a enabled/disabled image and no slider.

                                      3 votes
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                                        1 comment  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                                        Chris Humby responded

                                        this is a bit “general”, but certainly we should keep this as an aim in mind whenever we change anything in smoothie – Chris, feel free to add any specifics as new ideas then we can mark them “done” when they are done

                                      • Reporting on "rule usage"

                                        Allow users to see how much traffic has matched a particular rule

                                        0 votes
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                                          1 comment  ·  Firewall & Routing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Temporary rules

                                          IT would be good to be able to put in a rule "allow X in location Y until 5pm" - especiually via the portal. Could eventually replace the hacky "temp ban" group mangle?

                                          Edit: this is specifically "rules which expire, and then go away" so "allow this site until 17:00 on the 12th of July 2010"

                                          28 votes
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                                            4 comments  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
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