Seen in a recent ticket - if DNS forward or especially reverse lookups take a
long time to resolve, there can be severe browsing consequences, problems
accessing the proxy, loading IPTables etc.
Guardian should throw up a visual alert/warning in the web GUI, or at least log
a warning message in a log that will be clear for customers or support
engineers to see.9 votes
Link the entries in the 'Top Domains' section on the Dash Board to the reporting engine, so that you can click through to see who has been using the top domains.
For consistency this wants to be the same list of options that you get in the 'Top Domains' report.4 votes
On the Dashboard remove the fail over heart beat IP addresses from the 'Per IP Address Statistics'.They don't really belong with the rest of the network devices as they only communicate between themselves, and won't be sending data externally. Also the data volumes are well above what other nodes generate.
They could be relocated to the 'Interface and Host Bandwidth' section, including a separate section for 'Fail Over' similar to how 'SSL VPN' appears here.
Failing that, group them together in their own section.2 votes
Web 'applications', for example Google maps call many other domains or sub domains during their use.
For example maps.google.co.uk has repeated requests to:
Similarly facebook.com stores photos at various sub domains of fbcdn.net
I often see these appearing in the top domains list, where they reduce the number of 'real' domains that can appear in the list.
It would be beneficial if they could be suppressed from the reports, or for bandwidth and hits purposes grouped with the calling domain.4 votes
Currently hardware fail-over requires a full failure of the primary system and to become unavailable on the heartbeat interface for it to switch over to the slave. This can mean a system with a failed filtering service or network interface will be left running instead of switching to the fail-over system.
Ideally the fail-over system could be expanded to include monitoring enabled critical services for failure (Eg Guardian, VPN etc) and also network interfaces for loss of connectivity.31 votes
At Install - tick boxes to allow access to popular education services; such as SIMS , Exam Gateways or NTLM authentication exceptions
During the install, present a list of services and software to the administrator that can be selected and allowed from day one. This would save time in configuration and also reduce the requirement for Smoothwall support to describe similar configuration requirements repeatedly.1 vote
Ability to add a comment to a policy folder to clarify it's purpose. Eg "SWURL Allow Policies".15 votes
Improvement to the Portal to allow groups control of guardian categories.
This will allow the administrators to grant users control of one or more categories through the portal with out granting the user full access to the guardian policies.0 votes
Currently, the end-user gets a non-intutitive message ("There was a problem with the network") when a Youtube video (or search) is blocked in a mobile App. Is it possible to send something back to the end-user so they know it's been blocked? i.e send a video saying "Yeah, that was blocked"?6 votes
Currently upstream proxies are set to be load balanced only if there is more than one.
It would help customers if you could have the ability to provide failover between different proxies, should you only want to use one at a time.4 votes
i.e under the Custom Allowed Content category4 votes
In Guardian3 there has been a noticiable time increase in accessing logs due to the amount of results displayed on a page. It should be displayed (as in previous versions) as pages with 100, 500 or 1000 results per page. Also it should not just display the first 1000 upto 50000 (depending on your selection) as there has been times when there has been more than 50000 results and unable to narrow down the criteria.9 votes
Whilst the new GUI handles higher screen resolutions, I find that the default size is too large. It may be because it is (initially) designed for Tablet useage, but for a desktop / high resolution display I miss viewing as much information as possible.
Initial fix is to reduce the text size to 'smaller' (smallest is too small).
Changed description, as some find it too large, others too small - TN8 votes
Could the "Ident by location" have a option to arrange it by A-Z, the same as the "Policy objects » Locations" is?1 vote
When adding a quick alow/block site an option to send feedback on the site to smoothwall.6 votes
"If it looks the same, it should act the same"
For example Guardian 3 now has the new enabled/disabled sliders but under networking section such as port forwards you have just a enabled/disabled image and no slider.3 votes
Allow users to see how much traffic has matched a particular rule0 votes
IT would be good to be able to put in a rule "allow X in location Y until 5pm" - especiually via the portal. Could eventually replace the hacky "temp ban" group mangle?
Edit: this is specifically "rules which expire, and then go away" so "allow this site until 17:00 on the 12th of July 2010"28 votes
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