Smoothwall UTM/SWG

Any and all ideas and feedback for Smoothwall

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  1. Bandwidth Reporting

    Is there a way to run a report on smoothwall to show our bandwidth usage. When i say bandwidth, i don't mean how much is downloaded from a domain, i mean how much of our pipe we are using, at say, 5 min internals over a given period. That way i can show the SLT that we are maxing out on our 30mb connection.

    It would also be nice to show which IPs were consuming the most of this 30mb connection and what URLs were been accessed.

    Also @ Smoothwall (if anyone is listening), the Realtime Traffic Graphs page needs…

    46 votes
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      3 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    • Blocking shopping baskets

      As a school we use the block Business/Corporate and Shopping categories to prevent pupils from purchasing goods online. The issue we have is this has a negative effect on subjects like Business Management, Product design ect. Looking to get a category or content modifier added to specifically block shopping baskets

      2 votes
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        1 comment  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
      • GDPR

        Are there plans for GDPR compliance with the right to be forgotten?

        It would be good to know that the log files for a Data Subject's could be removed from the data base.

        Perhaps something in the Dashboard under Reports\Settings\Datastore settings

        17 votes
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          4 comments  ·  Flag idea as inappropriate…  ·  Admin →
          started  ·  Philip Smith responded

          Yes. I am pleased to let you know that this will be a feature in the Leeds release, due in February. We have a GDPR and UTM/SWG white paper that explains our approach to GDPR. I’ll get this uploaded to our web site and post a link to it.

        • Layer 7 rules should be both allow and deny

          Presently (Kennilworth) layer 7 filtering can only be applied to deny rules. This doesn't seem helpful to organisations that begin with a "block all ports and open only what we need" strategy which seems to be the most common strategy.

          It would be most helpful (and an excellent selling point) if we could just allow Dropbox or Skype or WhatsApp with the bare minimum of effort.

          7 votes
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            1 comment  ·  Firewall & Routing  ·  Flag idea as inappropriate…  ·  Admin →
          • raw firewall log

            The firewall log works perfectly for everyday use. But sometimes you need more information. Is it possible to include the name of the rule in the raw firewall log files. Now I have to first see what the uuid of a rule is and then I can get the information out of the log. But if the firewall rule has been modified, the uuid is also modified. It's very annoying if you want to know if there is a certain amount of traffic through the firewall over a long period of time.

            16 votes
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              0 comments  ·  Firewall & Routing  ·  Flag idea as inappropriate…  ·  Admin →
            • Whitelisting for IDS

              It would be ideal if certain traffic or IP's flagged by the IDS could be added to a whitelist or certain end points ignored so they don't clog up the logging.

              7 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Unblock URL request

                The email that the administrator receives should include the link to the administrator bypass, for quicker access to unblock.

                2 votes
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                  0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                • In Guardian/Webfilter/Exceptions it would be useful to be able to put a little explanation or name to each exception to explain to other tec

                  In Guardian/Webfilter/Exceptions it would be useful to be able to put a little explanation or name to each exception to explain to other techies in my organisation what each exception is in the list for. I think this is done on rival platforms (Cyberoam) by having IP address (and range) ‘named objects’ which are then assigned to the list.

                  7 votes
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                    1 comment  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
                  • More tooltips

                    Hovering the mouse on a service/object in the firewall rules section for example doesn't show any information regarding the IP of the object or other details.

                    4 votes
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                      0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                    • For exclusions - it would be good to have a visible comment

                      There are various places you can exclude an ip address from filtering - E.G. in guardian - it would be good to be able to put a comment next to the ip address saying somethings like - this is a vending machine - which needs to talk to a till. That way when you audit -its a lot quicker - also if the device you find isn't the one you expect on that ip address it is easier to flag up.

                      4 votes
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                        0 comments  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                        • Tag comments against changes to whitelists/blacklists etc...

                          When changes are made to filterlists, it would be useful to have the ability to tag a comment against the change made. It will provide a date/timestamp (outside of any audit log) for Admins, allow us to cross-reference any internal call logged against the change and also highlight old changes which could be reviewed/tidied up at a later date.

                          Overall it would improve the management aspect of the product and reduce the potential amount of duplication as the SW filterlists / cert DBs etc update over time - We also have an easy way of recording who did what :-)

                          4 votes
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                            0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                          • A save button should be on this page

                            A save button should be on this page

                            1 vote
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                              0 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                            • Add additional granularity to feature delegation

                              When delegating rights to GUI / Portal users it would be useful to be able to have more granular control over what features were available. For example, if access to "Realtime logs" is enabled, that user does not have access to view the web filter logs, as this is granted by access to the reporting system which we wouldn't want to delegate out to all support staff. Additionally, granting access to the "Guardian" system allows access to policies, block pages, authentication policies etc. where it would be useful to have the option to only delegate access to categories/category groups/custom allow/block…

                              5 votes
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                                1 comment  ·  Central Management, Clustering & HA  ·  Flag idea as inappropriate…  ·  Admin →
                              • Kilobytes to Megabits conversion table

                                As the Bandwidth Limiting page works in kbytes, it would be great to have a table or a converter somewhere (even on the create policy page) that shows us what kilobytes translate into megabits so we don't have to keep using google to convert the numbers.

                                1 vote
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                                  1 comment  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
                                • Submit site for global filtering

                                  It would be nice to have a button or a text box on the filtering section to submit sites to you for global blocking. Having to keep sending them in via e-mail is another long process, when it could be all done in one page.

                                  1 vote
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                                    0 comments  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Ability to add notes to exception IP addresses

                                    Quite often when looking through our Smoothwall boxes we come across IP addresses in the exceptions list that we don't recognise. This may be due to settings being implemented a long time ago, or by another member of the team. Our main concern is that if there is an address that we can't identify we need to make sure that it hasn't been implemented as a quick fix solution to bypassing the firewall, therefore exposing a user to potentially inappropriate material.

                                    For example it may be an IP address of the schools boiler monitoring system phoning home, which is fine.…

                                    59 votes
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                                      7 comments  ·  User Experience  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Search by Username option in Authentication>UserActivity

                                      It would be nice if there was a search option feature on the Authentication>UserActivity screen to search for a specific user name to force a user log off. Currently, the logs are too large to "catch" an entry.

                                      12 votes
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                                        0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Need to be able to edit service in firewall rule when editing a rule

                                        Need to be able to edit service in firewall rule when editing a rule

                                        1 vote
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                                          0 comments  ·  Firewall & Routing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • update HTTPS Interception page ASAP

                                          Needs updates for:

                                          iOS - extra steps - https://support.apple.com/en-gb/HT204477

                                          Android - custom OS, needs manually installing

                                          5 votes
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                                            1 comment  ·  Guardian Filtering  ·  Flag idea as inappropriate…  ·  Admin →
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